Description
SURG City S Electric Scooter
Cruise in style with the SURG City S E-Scooter with its sleek Anthracite Aluminium Alloy frame and stylish red trim. With 3 speed settings up to 15.5 mph and 30km range, you’re guaranteed to have an enjoyable ride.
Features:
30km range depending on user weight, weather conditions & terrain
Lightweight Aluminium Alloy fold design for easy transport and storage
Powerful 350w Brushless motor
Solid puncture proof anti-skid honeycomb tyres
Includes Low visibility front and rear tail light
Pedestrian warning bell on the handlebars
Mobile app Bluetooth connectivity for Android and Apple devices
Dual lever operated braking system – front electric brake and rear disc brake
UK & EU Power supplies included
CE, UKCI & ROHS Certified
Specifications:
Tyre size: 8.5 inch,
Tyre type: Solid Puncture proof
Colour: Anthracite
Material: Aluminium alloy
Max load:120kg
Max speed: 15.5 mph
Max distance: 30km
Motor power:350W Brushless motor,
Battery: 36V/7.8Ah
Charging time:4 hours
Charging voltage: AC 110-240V, 50-60H
Max climbing angles: 10-15°
Net weight:12.5kg Gross weight:15kg
Can electric scooters be used in the rain?
Most electric scooters come with an IP Rating meaning they are water resistant to some level. They can be used in the rain, but they are not (usually) fully waterproof.
What are the speed limits of electric scooters?
Always check the laws when buying an electric scooter. The average e-scooter reaches speeds of 15.5mph. Some can reach speeds of 100mph, but this is not legal on public roads.
Are electric scooters good for going up hills?
Electric scooters can travel up hills, using more power and battery. If you know you will be travelling up hills, have a fully charged scooter or bring your charger and find a charging point.
Will pushing an electric scooter damage it?
Electric scooters are made to be used with the motor, not manually. Pushing it will damage the motor, so it is important to fold it up and hold it until you reach your destination.
What is the battery capacity/ life like on electric scooters?
Depending on the brand of electric scooter determines the time in which they last. The best can give up to 80 miles in one full charge, whereas some can do 10 miles, which can still get you pretty far.
How do electric scooters work?
Inside of an electric scooter, there is a small motor which is powered by a battery which you charge. Ensuring the motor is kept in great condition is the best way to prolong the life of your electric scooter.
Can I return my order and how long do I have to do so?
You may be eligible to return your order within 14 days of receiving your order without giving a reason and get a full refund. Please refer to our Terms & Conditions for any further information.
You have 60 days from contacting us that you would like to cancel your order to return the goods, along with your order number. All items must remain in the same condition in which they were received. If no contact is made within 14 days of receipt of your order, we will consider this item as accepted by you, the customer.
Can I return my order past 14 days?
If the item is damaged or faulty you may be eligible for either a full refund or a replacement as long as you contact us within 30 days of receiving your order. Scooter Street will verify the fault before approving a refundable return and reserves the right to reject returns should no fault be identified.
How can I return my order?
In order to return your order you must let us know before doing so. You can do this through our Contact Us Form available here.
You will then have 60 days to return your order to us.
To meet the refund deadline, it is sufficient for you to send your cancellation request using the online form before the 14-day cancellation period has expired.
When will you issue the refund?
We will process your refund within 14 days once we have received your returned item(s).
How will you refund me?
The refund will be issued using the same payment method you used when you placed your order unless we are told otherwise. You will not incur any fees as a result of the refund.
